Refund Policy
Last updated: April 2026
Our Guarantee
We offer a 30-day full refund on all SnapCRM purchases, no questions asked. If SnapCRM doesn't save you time, we don't want your money.
- Refunds are available within 30 days of payment
- No reason required — simply contact us and we'll process it
- Refunds are returned to the original payment method
- Processed within 5–10 business days
How to Request a Refund
Email us at support@originalsolutions.com.au with:
- Your name and email address used at checkout
- The date of your payment
- Your reason (optional — we ask only so we can improve)
We'll confirm your refund request and process it within 2 business days of receiving your email.
Questions?
Contact us at support@originalsolutions.com.au. We aim to respond within one business day.